Swedbank Pay Status

VAS - Problems with some Reversal of fallback transactions

Identified - The issue has been identified and a fix is being implemented.
Jun 03, 2025 - 13:44 CEST

Update - We are continuing to investigate this issue.
Jun 03, 2025 - 13:41 CEST

Update - We are continuing to investigate this issue.
Jun 03, 2025 - 12:20 CEST

Investigating - We are currently investigating this issue.
Jun 03, 2025 - 12:12 CEST

Acquiring of Card Transactions Operational

Card Authorization Operational

Clearing & Settlement Operational

Payment Solutions Operational

Instore Card Payments Operational

m/ecom Card Payments Operational

Swish Operational

Vipps Operational

Pay Later Operational

MobilePay Operational

Trustly Operational

Web Portal's Operational

Merchant Portal Operational

Consumer Portal Operational

eCom Admin Operational

PosPay WebReports Operational

CAM - IssuerAdmin Operational

CAM - UserPortal Operational

MediPay - MerchantPortal Operational

VAS Partial Outage

Medipay Partial Outage

APM Operational

Multipay - Mobile checkout Operational

GiftCard Operational

Valuecodes / Coupons Operational

Topup codes Operational

FuelCard Operational

FuelCard STIP Operational

FuelCard SAF Operational

RetailCard Operational

PayByLink Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 8, 2025

No incidents reported today.

Jun 7, 2025

Vipps Service Disruption

Resolved - This incident has been resolved.
Jun 7, 01:13 CEST

Identified - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 7, 00:53 CEST

Jun 6, 2025

Swish Service Disruption

Resolved - This incident has been resolved.
Jun 6, 21:35 CEST

Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 6, 21:26 CEST

Swish Service Disruption

Resolved - This incident has been resolved.
Jun 6, 20:36 CEST

Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 6, 20:21 CEST

Jun 5, 2025

Swish Service Disruption

Resolved - This incident has been resolved.
Jun 5, 20:10 CEST

Identified - Swish are still working on a fix for this issue.
Jun 5, 20:05 CEST

Update - We are continuing to investigate this issue.
Jun 5, 19:09 CEST

Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 5, 19:04 CEST

Swish Service Disruption

Resolved - This incident has been resolved.
Jun 5, 14:20 CEST

Investigating - We are currently experiencing a service disruption. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 5, 14:02 CEST

Disturbances at 3rd party

Resolved - This incident has been resolved.
Jun 5, 01:54 CEST

Update - We are continuing to work on a fix for this issue.
Jun 4, 22:15 CEST

Identified - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
Jun 4, 20:29 CEST

Jun 4, 2025

Disturbances at 3rd party

Resolved - This incident has been resolved.
Jun 4, 23:08 CEST

Identified - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
Jun 4, 21:25 CEST

Disturbances at 3rd party

Resolved - This incident has been resolved.
Jun 4, 19:55 CEST

Identified - We are currently experiencing a service disruption at third party. Our external provider/supplier is investigating the issue. Thank you for your patience.
Jun 4, 19:15 CEST

Delays in Merchant Portal

Resolved - This incident has been resolved.
Jun 4, 13:21 CEST

Investigating - We are currently experiencing delays in the Merchant Portal, which may cause some data, such as transactions and documents, to be unavailable. We are working to resolve the issue and ensure the data is available as soon as possible.

Thank you for your patience.
Jun 4, 10:14 CEST

Jun 3, 2025

Delays in Merchant Portal

Resolved - This incident has been resolved.
Jun 3, 10:32 CEST

Jun 2, 2025

Nets - Delayed payouts

Resolved - This incident has been resolved.
Jun 2, 08:35 CEST

Monitoring - The payouts are expected to be made on Monday, the 2nd of June.
May 30, 09:57 CEST

Investigating - We are currently experiencing issues with clearing files from Nets, which may result in delays in payouts for some customers. We apologize for any inconvenience this may cause and are working to resolve this matter promptly.
May 30, 08:10 CEST

Swedbank Pay Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jun 2, 06:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 05:00 CEST

Scheduled - Please be advised that a system upgrade related to authorization processing is scheduled for June 2nd at 05:00 (CET). No significant impact on authorization traffic is anticipated.
May 23, 16:25 CEST

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

May 29, 2025

No incidents reported.

May 28, 2025

Problems with communications towards 3d party

Resolved - This incident has been resolved.
May 28, 14:55 CEST

Identified - The issue has been identified and a fix is being implemented.
May 28, 13:52 CEST

May 27, 2025

Planned System Maintenance

Completed - The scheduled maintenance has been completed.
May 27, 01:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 18:00 CEST

Scheduled - Dear Customer/Partner,

We would like to inform you of a planned system maintenance scheduled for Monday, 26 May, starting at 17:00 CET and concluding by 00:00 CET.

No service interruptions or disruptions are expected during this maintenance window. However, should any unforeseen issues arise, please do not hesitate to contact us through your usual support channels.
May 15, 09:07 CEST

May 26, 2025

May 25, 2025

Disturbance Swish

Resolved - This incident has been resolved.
May 25, 21:25 CEST

Identified - Swish has identified the issue, and is working to solve it.
May 25, 19:24 CEST

Swish disturbance

Resolved - This incident has been resolved.
May 25, 00:33 CEST

Identified - Swish reportinh disturbance in service
May 22, 13:18 CEST